On most tablets, you can factory reset the device by swiping down from the top of the screen and accessing the “Settings”. If you purchased apps, these will be lost too, so you should check with the developers about recovery policies for apps lost this way.
You’ll lose your apps, pictures, movies, and anything else in the storage. Try this only if all else fails, because it will wipe out all the data on your tablet, returning it to how it was the first day you used it. In this case, choose the “Shut Down” or “Power Off” options and simply start it up after it has shut down. If the screen isn’t completely unresponsive, you’ll see a message saying “Do you want to shut down your Kindle?” after holding the power button for a few seconds. Charge it for 30 minutes and then try the procedure again. If this doesn’t work, and the screen remains unresponsive, plug in your device to charge with the original adapter that came with it. You should now be able to use the device without any further adjustment. If it doesn’t, turn it on as you normally would and wait for the startup screen.
Your tablet might start back up on its own. Once the 40 seconds pass, release the button. It’s helpful to use a timer for this, to ensure that you’ve held it long enough.
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After a few seconds, the screen will go blank but keep holding down the button for the full 40 seconds. If your screen is completely unresponsive, start by pressing and holding the power button on the tablet for a full 40 seconds.
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